If you already have an account, it won't let you log in until you redo your password, and it seems to need to be 12 characters long. So it's not that they have forgotten your account, they just want you to get an updated pass, and then you can log in and see your old account information.
And they re-released Ivory WITH ELF EARS. I like her dress, too. Oh dear where is that lottery ticket/money tree/rich uncle?? I'm not too interested in the Romantic eye version though it does look nice, I like the original open eye version.
This is Original Ivory: